Showing posts with label Chiefs twitter feed. Show all posts
Showing posts with label Chiefs twitter feed. Show all posts

Wednesday, September 12, 2012

Chiefs Face Backlash After Insulting Fan On Twitter

A social media fiasco ensued yesterday when a Kansas City Chiefs fan voiced his frustrations about the team via Twitter – only to have the official Chiefs twitter feed message him back.

Travis Wright (@teedubya) used twitter to express how angry he was regarding the team’s refusal to use all of its salary cap space. Wright tweeted “I’m not much of a @kcchiefs fan anymore. Clark Hunt’s yearly 30m under the cap bullshit is unethical. Greedy bastard owners can F.O. @nfl”

The Chiefs’ official twitter feed responded with a direct message to Wright, tweeting “Would help if you had your facts straight. Your choice to be a fan. Cc get a clue.” The Chiefs followed this up by blocking Wright from their feed.

Unfortunately for the Chiefs, Wright was far from done, as he later posted the tweets to Reditt. The story quickly became a social media sensation, with over 500 comments and 1,200 up-votes. The Chiefs twitter feed was quick to apologize, tweeting “I apologize to the fans for my response to a tweet sent to me earlier. No excuse for my actions. I am truly sorry and it won’t happen again.”

There are two sides to this story. One, Wright is correct that the Chiefs do have a lot of money to spend. In actuality, Kansas City has $16.5 million to spend, the fourth highest amount in the league behind the Titans, Jaguars and Browns. Also, while Wright’s rant was childish, the person who runs the Chiefs twitter feed should always take the high road and not get into it with a frustrated fan after a blowout loss to start the season – especially one that has over 120,000 followers (more than the Chiefs feed has).

However, Wright needs to learn that if he goes around badmouthing and swearing at organizations, they have a right to respond. While the Chiefs should have taken the high road, he shouldn’t be surprised one employee took exception to his rant, especially with the language he used. Posting the message to the public seems a bit childish, especially when he was the one who instigated the situation and posted that the Chiefs’ owner could “F.O.”

There has been no official word from the Chiefs’ organization so far, but if the story continues to get bigger, the team may very well address the situation.

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